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Wed, 13 Feb 2013, 18:43
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https://www.linkedin.com/in/cindy-kim-6714b21/
Hi Leah – I wanted to send you a quick note, following up on what I understand was a really bad experience that you had with our HR consultant, Cindy Kim. I was directed to your Yelp review and read it in detail, and also spoke to the HR woman involved. First of all, apologies. As the founder and CEO of the company, it was really painful to read what you wrote. I’ve put blood, sweat and tears and sacrificed everything to build NewsCred over the last four years, and I’ve never read something like that. So sorry that we made you so upset.
Secondly, I wanted to clarify a couple things and outline steps we’ll take to correct this:
1) The lady you met, Cindy Kim is a consultant here and runs our HR. She literally joined us this week, so its her third day on the job. She’s really trying hard to ramp up quickly, we’ve put a lot of high expectations on her, and she is learning our culture. Clearly she should have done a better job in screening. And even if the screen passed (you do have a good resume, I checked), we should have been more respectful of your time and given you more of a chance. It’s a learning experience for everyone.
2) We’re a startup. We make mistakes, but we strive to correct them. I’ve had a chat with folks in the company, and we’ll make sure we do a better job screening and ensure we are 100% respectful of all candidates who come in to meet us. I’ve been in your shoes many times. And I’ve been told ‘no’ a million times while trying to build NewsCred. But there is a right way to do it incase it’s not a fit.
Again, I really am sorry. We’ll get better, but I hope you understand that we’re a startup. Even one of our investors questioned us on what happened. While I can’t really ask you to take it down (while that would be much appreciated), I can apologize and say that we’ll learn.
Please call me at 917 453 0057 if you ever want to talk.
Thanks,
Shafqat
Shafqat
—
Shafqat Islam
CEO NewsCred
http://www.newscred.com
shafqat@newscred.com
O: +1 212 989 4100
M: +1 917 453 0057 (US)
M: +41 79 474 6405 (Switzerland)
M: +41 79 474 6405 (Switzerland)
Cindy Kim
3rd degree connection
Talent Partner
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Inspire
New York, New York, United States Contact info
- 500+ connections
Highlights
About
High-energy executive with 20+ experience in all aspects of Human Resources and Talent Management for a wide-range of company environments including startups and multi-layered global holding company and non-profit world; a strategic partner, helping support company leadership to reach business objectives; innovative and committed to building dynamic company culture and sustaining an engaged and productive workforce. Though a true generalist, strengths lie in organizational development, employee relations, and talent management; strong project manager, recruiter/closer, change agent, and company cheerleader. Specializing in working within fast-paced, fast-growth startups and Fortune 500 companies; able to be a department of 1 as successfully as able to support and manage a team; an industry expert within technology, healthcare and media as well as a passionate student of leadership, technology and data. Specializes in: *Recruiting & Retention *Organizational Planning & Development *Senior Leadership *Performance Evaluation *Management Training *Change Management *Employee Relations *Compensation Analysis *Diversity & Inclusion *Immigration & Visas *Development & Integration of HR Programs & Policies *Culture-Building & Process Implementation *Benefits Administration
Activity
1,026 followers
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2mo
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Experience
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