Shafqat Islam shafqat@newscred.com via sloan.mit.edu 

Wed, 13 Feb 2013, 18:43

to leah.derus
https://www.linkedin.com/in/cindy-kim-6714b21/
Hi Leah – I wanted to send you a quick note, following up on what I understand was a really bad experience that you had with our HR consultant, Cindy Kim. I was directed to your Yelp review and read it in detail, and also spoke to the HR woman involved. First of all, apologies. As the founder and CEO of the company, it was really painful to read what you wrote. I’ve put blood, sweat and tears and sacrificed everything to build NewsCred over the last four years, and I’ve never read something like that. So sorry that we made you so upset.

Secondly, I wanted to clarify a couple things and outline steps we’ll take to correct this:
1) The lady you met, Cindy Kim is a consultant here and runs our HR. She literally joined us this week, so its her third day on the job. She’s really trying hard to ramp up quickly, we’ve put a lot of high expectations on her, and she is learning our culture. Clearly she should have done a better job in screening. And even if the screen passed (you do have a good resume, I checked), we should have been more respectful of your time and given you more of a chance. It’s a learning experience for everyone.
2) We’re a startup. We make mistakes, but we strive to correct them. I’ve had a chat with folks in the company, and we’ll make sure we do a better job screening and ensure we are 100% respectful of all candidates who come in to meet us. I’ve been in your shoes many times. And I’ve been told ‘no’ a million times while trying to build NewsCred. But there is a right way to do it incase it’s not a fit.
Again, I really am sorry. We’ll get better, but I hope you understand that we’re a startup. Even one of our investors questioned us on what happened. While I can’t really ask you to take it down (while that would be much appreciated), I can apologize and say that we’ll learn.
Please call me at 917 453 0057 if you ever want to talk.
Thanks,
Shafqat


Shafqat Islam
CEO NewsCred
http://www.newscred.com
shafqat@newscred.com
O: +1 212 989 4100

M: +1 917 453 0057 (US)
M: +41 79 474 6405 (Switzerland)

Cindy Kim

 3rd degree connection

Talent Partner
  • Inspire
New York, New York, United States  Contact info
  • 500+ connections

Message

Highlights

About

Activity

  • 2mo
  • 2mo
  • 2mo
    No alternative text description for this image

Experience

  • Inspire logo

    Talent Partner

    InspireDec 2021 – Present · 1 yr 3 mosNew York, New York, United States

      • Inspire is the vital community that supports patients, advances understanding of the health journey, and drives breakthroughs in pharmaceutical research. Since 2005, Inspire has created a vibrant community of support groups with the most trusted patient advocacy partners. Patients and caregivers choose Inspire because we’ve carefully fostered an environment where everyone feels comfortable and safe opening up about personal health experiences and sharing sensitive health information.
      • Inspire – Our Story

        Inspire is the leading social network for health that connects patients and caregivers in a safe permission-based manner.
  • Regional Director

    Mike Bloomberg 2020Dec 2019 – Apr 2020 · 5 mosNYC

      • Mike Bloomberg for President | Official 2020 Campaign Website

        Mike Bloomberg will get it done. He will fix health care, strengthen the middle class, make America safer and bring us together. Join Mike Bloomberg’s team.
  • COTA logo

    Chief Talent Officer

    COTA, Inc. · Full-timeAug 2014 – Feb 2019 · 4 yrs 7 mosGreater New York City Area

      • Cota: Improving the lives of cancer patients everywhere

        Cota builds data and technology solutions that enable the delivery of precision medicine at scale using real-world evidence.
  • NewsCred logo

    HR Lead/Head of Talent

    NewsCred · Full-timeJan 2013 – Jul 2014 · 1 yr 7 mosGreater New York City Area

      • Home

        NewsCred is the global leader for enterprise content marketing platforms. Our technology and expertise deliver solutions that drive business results for top brands.
  • Medialets- Integrated into GroupM logo

    Lead, People Services/Talent Management

    Medialets · Full-timeDec 2009 – Jun 2011 · 1 yr 7 mosGreater New York City Area